Wow Trivandrum (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit wowtvm.com or book a tour with us.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when submitting a booking enquiry or contacting us. This includes:

* Name

* Email address

* Phone number / WhatsApp number

Note: Our website does not integrate a payment gateway, and we do not collect or store credit card numbers, bank account details or other sensitive financial data on our website.

2. How We Use Your Information

We use the information we collect strictly to:

* Process and coordinate your tour bookings.

* Communicate with you regarding booking confirmations, payment instructions, updates or schedule changes.

* Respond to your customer service questions or feedback.

3. Data Protection and Sharing

We implement standard security measures to protect your personal data from unauthorised access, alteration or disclosure.

We do not sell, trade, rent or lease your personal information to third parties.

Your details are only shared with necessary personnel (such as your assigned tour guide or driver) to execute your tour safely and efficiently.

4. Cookies and Tracking

Our website does not utilise tracking cookies or advanced user-behaviour analytics.

5. Your Rights

You have the right to request access to the personal information we hold about you, or to ask that we update or delete your details from our systems. To make a request, please contact us via the contact details provided on our website.